Appointment Terms & Conditions
All services require an appointment retainer fee paid upon booking. The remaining balance will be due once services have been completed. Service payment can be made via cash, an approved payment card, any electronic money sharing app (i.e. CashApp, Venmo, or PayPal), or a payment plan selection (through Cherry or Afterpay).
A card MUST be on file in order to move forward with any services. Should the card not be saved upon booking, it will be added to your profile at the end of your initial service at The Beauty MOmentum. Should at any point the card be removed or declined, until corrected, services will not be scheduled.
Any maintenance services booked directly through me after the initial appointment, will NOT require an advanced retainer fee, but WILL require a card to be on file for any future booked appointment.
Retainer Fee's are Non-Refundable, but are Transferrable if you cancel your appointment outside of 48 hours before scheduled start time and rebook your appointment to take place within 7 days of cancelled appointment.
48 Hour Cancellation & No-Show Policy - all appointments must be cancelled outside 48 hours to avoid any penalties. IF you cancel within 48 hours of your appointment's scheduled start time, a $75 Cancellation Fee will be charged to the card on file and you will be forfeited a transferrable retainer fees. A new retainer fee will be required before rescheduling your appointment. IF you cancel within 12 hours of your appointment's scheduled start time, a $100 Cancellation Fee to the card on file. IF you no-call, no-show, a $100 No-Show fee will be charged to the card on file. In a any situation, if there is no card on file and/or payment does not go through, you will be not be able to schedule any new appointments until the no-show balance is paid. In the event of a no-show, you will also be required to pay the service fee in full at the time of booking.
No Refunds
The Beauty Momentum does not offer refunds once services have been completed. There is a 48 hour "happiness" guarantee on all services rendered allowing The Beauty MOmentum to correct and adjust any service problems. You must contact your artist within 48 hours in order for a "fix" to be done. Outside of 48 hours, you will be charged the regular appointment fee.
Mobile Service Terms & Conditions
Mobile services do not require a travel fee for any location within 20 miles of home base. Anything outside of 20 miles from home base will require an additional travel fee of $0.70/mile. There is maximum service distance of 100 miles. IF you are wanting services outside of the distance maximum, please email info@thebeautymomentum.com for further assistance.
Eyelash Extensions Training Terms & Conditions
All trainings require a non-refundable retainer fee upon registration ranging from $200-$500 depending on the training chosen. Once retainer fee is paid, an email with additional information and an itinerary for your chosen class date will be sent to the email on file. The remaining balance will be due up to 2 days before the start of class. An invoice for your remaining balance will be sent to the email address on file used to register. Remaining balance must be paid prior to training start date.
In the case where you need to cancel your training, trainer must be notified at least 7 days prior to the course date. Failure to notify trainer will result in a $200 late cancellation fee charged to the card held on file.
For any questions, please email info@thebeautymomentum.com