Terms & Conditions
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All services require a retainer fee paid upon booking. The remaining amount will be due once services have been completed. Payment can be made via cash, an approved payment card, or by any electronic money sharing app (i.e. CashApp, Venmo, or PayPal).
If you booked directly through me, the full amount will be due upon completion of service, unless otherwise instructed.
A card MUST be on file in order to move forward with any services. Should the card not be saved upon booking, it will be added to your profile at the end of your initial service at The Beauty MOmentum. Should at any point the card be removed or declined, until corrected, services will not be scheduled.
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Retainer Fee's are Non-Refundable, but are Transferrable if you cancel your appointment outside of 48 hours before scheduled start time and rebook your appointment to take place within 7 days of cancelled appointment.
48 Hour Cancellation & No-Show Policy - all appointments must be cancelled outside 48 hours to avoid any penalties. IF you cancel within 48 hours of your appointment's scheduled start time, you will be forfeited a transferrable deposit and will need to pay a deposit again before rebooking. You will also be required to pay 50% of the service balance. IF you cancel within 12 hours of your appointment's scheduled start time, you will be charged the remaining amount of the service price (or the full amount if booked through me). IF you no-show, you will charged the full service amount to the card on file. In a no-show situation, if there is no card on file and payment does not go through, you will be required to pay the service fee in full at the time of booking.
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No Refunds
The Beauty Momentum does not offer refunds once services have been completed. There is a 48 hour guarantee on all services rendered allowing The Beauty MOmentum to correct and adjust any service problems. You must contact artist within 48 hours in order for "fix" to be done. Outside of 48 hours, you will be charged the regular appointment fee.
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Eyelash Extensions Training Terms & Conditions
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All trainings require a non-refundable retainer fee upon registration ranging from $200-$500 depending on the training chosen. Once retainer fee is paid, an email with additional information and an itinerary for your chosen class date will be sent to the email on file. The remaining balance will be due up to 2 days before the start of class. An invoice for your remaining balance will be sent to the email address on file used to register. Remaining balance must be paid prior to training start date.
In the case where you need to cancel your training, trainer must be notified at least 7 days prior to the course date. Failure to notify trainer will result in a $200 late cancellation fee charged to the card held on file.
For any questions, please email info@thebeautymomentum.com